1. WHAT INFORMATION WE COLLECT FROM YOU.
1.1 Personal Information vs. Non Personal Information.Our primary goal in collecting information from you is to provide you with an efficient and helpful experience while using the Website.In order to do so, the Website collects two types of information about you,Personal Information and Non Personal Information. "Personal Information"refers to information that lets us know the specifics of who you are and which can be used to identify, contact or locate you. We may also collect and use Personal Information to verify your identity when you are making purchases via the Website. Examples of Personal Information include your first name together with your last name, your credit card number, your mailing address and/or email address, and your phone number. Generally, we collect Personal Information when you use the Website to make product purchases, fill out surveys, correspond with us, choose to submit testimonials, stories, photos or the like to the Website, or otherwise volunteer information about yourself. "Non Personal Information" refers to information that does not by itself identify you or a specific individual. Examples of Non Personal Information we may collect include demographic information, which web pages of ours are most often visited and which of our products are either receiving the most purchases or website visits. We may collect Non Personal Information through any of the methods discussed above as well as automatically through use of industry standard technologies discussed further below.
1.2 Access and Change to Personal Information.Upon written request, Supergo will use reasonable efforts to allow users to update or correct Personal Information previously submitted but only to the extent such activities will not compromise privacy or security interests. Also, upon a user's written request, Supergo will functionally delete the user and his or her Personal Information from the database where such information is stored; however, it may be impossible to delete a user'sentry without some residual information being retained because of the nature in which backups of data are maintained.
1.4 Information Collected Through Technology.We or our third party service providers may collect information from visitors to the Website regarding the referring URL, your IP address,which browser you used to come to the Website, information regarding your domain server, the country, state and telephone area code where your server is located, your type of computer, timestamp data and the pages of the Website that you viewed during your visit. Some of this information is gathered through the following technologies:(a) CookiesCookies are small bits of information that are automatically stored on a person's web browser in their computer that can be retrieved by this site. Cookies can make the site more useful by storing information about your preferences on particular sites, thus enabling website owners to provide more useful features for their users. The information collected by"cookies" is anonymous aggregated research data, and contain no name or address information or any information that will enable anyone to contact you via telephone, e-mail or any other means. Most browsers are initially set to accept cookies. If you would prefer, you can set your browser to disable cookies or inform you when they are set. However, by disabling them, you may not be able to access certain parts of the Website.(b) IP AddressYou can visit many areas of the Website anonymously without the need to become a registered user. Even in such cases, we may collect IP addresses automatically. An IP address is a number that is automatically assigned to your computer whenever you begin service with an Internet Service Provider. Each time you access the Website and each time you request any pages, our server logs your IP address. Standing alone, your IP address is not necessarily personally identifiable.(c) Web BeaconsSupergo may use a variety of other technical methods for tracking purposes, including web beacons. Web beacons are small pieces of data that are embedded in web pages and e-mails. We may use these technical methods in HTML e-mails that we send our users to determine whether they have opened those e-mails and/or clicked on links in those e-mails. The information from use of these technical methods may be collected in a form that is personally identifiable.
2. USE AND DISCLOSURE OF PERSONAL INFORMATION
3. OPTING-OUTWe may from time to time send you email or other communications regarding current promotions, specials and new additions to the Website. If you have supplied us with your telephone number(s) you may receive telephone calls from us with information or requests for information regarding an order you have placed. You may "opt out" or unsubscribe from our newsletters and non-transactional related emails and disclosures to third parties for promotional purposes by clicking the unsubscribe link in any email you receive from us or by sending an email to firstname.lastname@example.org. If you would like to be removed from our mailing list completely, you will need to contact our office.
4. SAFEGUARDING YOUR PERSONAL INFORMATION
4.1 Our Security MeasuresIn order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking institutions, process agents and distribution institutions. They receive the information they need to verify and authorize your credit card transactions and to ship your order. When collecting credit card information for online purchases, we offer secured server transactions that encrypt your information in transit to prevent someone from intercepting it and misusing it. When you access your account information, the information is kept on a secure server. To protect your information, we maintain the data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data. Email messages sent to the Bank over the Internet cannot be guaranteed to be completely secure. Supergo is not responsible for any damages incurred by users if they send a message or email to Supergo over the Internet. Supergo is not responsible in any way for direct, indirect,special or consequential damages arising out of the use of this Website.
4.2 Protecting Yourself Both you and Supergo play an important role in protecting against online fraud. You should be careful that your account details including your User ID and/or Password are not compromised by ensuring that you do not knowingly or accidentally share, provide or facilitate unauthorised use of it.Do not share your User ID and/or password or allow access or use of it by others. Supergo is not responsible for the contents available on or the set-up of any other websites linked to our Website. Access to and use of such other websites is at the user's own risk and subject to any terms and conditions applicable to such access/use. By providing hyperlinks to other websites,Supergo shall not be deemed to endorse, recommend, approve, guarantee or introduce any third parties or the service/products they provide on their website, or have any form of cooperation with such third parties and web sites.You can learn more about Internet privacy from government websites such as www.gov.hk. In addition, it is important to keep us updated with your most current contact information. You may ask us in writing via mail or email at email@example.com to have the information on your account deleted, updated or corrected, subject to Section 1.2; however, because we keep track of past purchases, you cannot delete information associated with past purchases. Note that we may retain changed or deleted information for archival or other purposes.
Supergo Company Limited.
8/F, Bamboos Centre, 52 Hung To Road, Kwun Tong, Kowloon, Hong Kong.
T: +852-2525 7311
F: +852-2898 9999